Sell on Cnmai
Help Center
Cnmai · Merchant Recruitment

Bring your products
to Kinshasa.

The Cnmai merchant platform — local traffic, one-click listing, platform fulfillment, secured settlement. You focus on sourcing; warehousing, logistics and aftersales flows are on us.

Merchant Manual · provided after onboarding
1688 links, one-click listing Warehouse · intl · delivery, platform fulfilled Escrow trade, secured settlement Business dashboard, live data
Why Cnmai

Why open your shop on Cnmai.

We keep the complex parts: you bring the goods — traffic, fulfillment, settlement and aftersales flows are handled by the platform.

01

Local traffic

A shopping platform for DR Congo's local users with FR / ZH / EN experiences — your products reach the right audience.

02

One-click listing

Paste a 1688 product link — title, images and SKU specs are fetched automatically, prices converted with platform parameters. Listed in minutes.

03

Platform fulfillment

Warehousing, international transport, last-mile delivery and store pickup — the whole chain runs on the platform's logistics system.

04

Secured settlement

Escrow model: funds are released after the buyer confirms receipt; refunds execute automatically per rules — books always match reality.

05

Structured aftersales

Review aftersales in the merchant portal; approved refunds return to the buyer automatically — no manual transfers, fewer disputes.

06

Business dashboard

Sales, orders and aftersale rate KPIs in real time — data that backs every restocking decision.

How it works

Four steps to start selling.

STEP 01Reach outMessage the recruiting team on WhatsApp or by phone with your business scope.
STEP 02Align detailsShare basic business information; the platform reviews and aligns cooperation.
STEP 03Account openingThe platform opens your merchant portal account and permissions.
STEP 04List & sellImport products via 1688 links and ship as orders come in.

Your business
starts here.

  • Product managementBatch listing, multi-spec SKUs, price and stock editable anytime.
  • Order trackingFrom payment to signature, every status is visible live.
  • Aftersale reviewRefunds execute automatically; overdue fees shown live.
  • Business KPIsSales and aftersale dashboards for regular reviews.
FAQ

Common questions.

What are the onboarding requirements?

Talk to the recruiting team about your business scope, share basic business information, and the platform opens your merchant account after review.

How are prices set?

1688 sourcing cost is converted with the platform's rate and markup parameters; you can also adjust prices in the portal.

Who handles logistics?

The platform's fulfillment system covers warehousing, international transport and Kinshasa last-mile delivery; merchants prepare goods per order.

When is my money settled?

Under the escrow model, funds are released to you after the buyer confirms receipt; settlement rules follow the platform agreement.

How does aftersale work?

The buyer files an aftersale, you review it in the portal; once approved, the refund returns to the buyer automatically — no manual transfer.

Contact

Start the conversation.

Message the recruiting team on WhatsApp (DR Congo) or call the China line — dedicated staff during working hours.

Join Cnmai

Join Cnmai, now.

Bring your products onto the platform — and your business into Kinshasa.

WhatsApp onboarding ☎ +86 176 2603 5999